Our helpline number Youthline is an 0300 number.
What is an 0300 number?
These have been launched instead of 0870s and are generally consiered to be an improvement. 0870s, while called National Rate, are actually cut down premium rate numbers (see Saynoto0870).
What you pay on 0300s…
- The same cost as a normal call. Whatever tariff you’re on the cost of an 0300 number is the same as calling a normal phone number.
- If your calls are free, it’s free. So if you’ve got free inclusive calls, then calling 0300 won’t cost you. E.g. If you’re on BT’s free evening calls package then call 0300 in the evening and the call is free; but if you pay for a call in the day, you’ll pay for an 0300 during the day.
- This works on mobiles too. If you’ve inclusive minutes on your mobile the 0300 number will be included in that.
Why 0300 could be better than 0800s.
These days calls from mobiles are more common, and a growing number of those on low incomes or transient residence only have mobiles not landlines. Yet call a ‘freephone’ 0800 number on your mobile and usually it ISN’T free, in fact it can cost upwards of 10p/minute on some tariffs. Yet with a 0300 number you know the call will be as cheap as it can be from a mobile; usually much cheaper than calling an 0800.