Please be aware we have 2 different contact numbers depending on the nature of your enquiry:
1) For help for young people/ Youth Hub Appointments please call Youthline
2) For our Head Office departments and accommodation projects please call Head Office
Our Head Office is now based at: St Basils, 120 Heath Mill Lane, Deritend, Birmingham, B9 4AX.
Business Tel: 0121 772 2483 Fax: 0121 772 9606
Open: Monday - Friday, 9.00am - 5.00pm
Visitors to Head Office should report to the new reception area at the Arch offices, located opposite St Basils Church on Heath Mill Lane, accessible by the right hand green door.
The Youth Hub is now based at:
St Basils Church, Heath Mill Lane,
Birmingham, B9 4AX
Youthline Tel: 0300 30 30 099
Open: Monday-Friday, 9am - 5pm.
Our out-of-hours service provides advice and signposting only
The church is situated between Liverpool St and Allcock St junctions. It is not a drop-in service, please call the above number to make an appointment.
To access any of St Basils services and for help with accommodation, young people aged 16 to 25 who are homeless or threatened with homelessness must call our helpline Youthline. For Youth Hub assessment appointment bookings please call Monday-Friday, 9am - 5pm. Our out-of-hours service provides advice and signposting only. You must have an appointment to attend the Youth Hub, based at St Basils Church, Heath Mill Lane, Birmingham, B9 4AX.
Tel: 0300 30 30 099
Or for non urgent enquries please email: firstname.lastname@example.org
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Other St Basils department email addresses:
For YAB, NYRG or other Youth Involvement enquiries:
For Learning, Skills & Work opportunities for young people:
For Fundraising enquiries:
Contact us | Email: email@example.com
For Press, Marketing or Communications enquiries:
Contact us | Email: firstname.lastname@example.org
For HR/ recruitment/ volunteering or work experience enquiries:
All other non-urgent enquiries:
Please be aware that whilst we endeavour to answer email enquiries we receive a high volume on a daily basis so if your enquiry is urgent please call us. Tel: 0121 772 2483.